Privacy Policy

Last Updated: 20 February 2026

Agricultural Laboratory Services ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This policy informs you of our privacy practices in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We operate on the principle of data minimisation. We do not use cookies for tracking or analytics. The only personal data we process is provided voluntarily by you via our contact form:

• Identity Data: Name and Company Name.
• Contact Data: Email address and physical business address (collected for customers only).

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• Performance of a Contract: To provide the services you have requested, deliver results, and issue invoices.
• Legitimate Interests: To respond to enquiries submitted via our website.
• Legal Obligation: To comply with UK tax and accounting laws (e.g., maintaining records for HMRC).

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for:

• Enquiries: If no contract is entered into, your enquiry data is deleted within [e.g., 6 months].
• Contractual Data: For active customers, we retain identity, contact, and transaction data for 6 years after the end of the financial year in which the transaction occurred, to comply with UK tax requirements.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees or third-party service providers (such as our UK-based accounting software) who have a business need to know.

Under UK data protection laws, you have rights including:

• Your right of access: To ask us for copies of your personal information.
• Your right to rectification: To ask us to correct information you think is inaccurate.
• Your right to erasure: To ask us to erase your personal information in certain circumstances.
• Your right to restrict processing: To ask us to limit how we use your data.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [Insert Email Address].

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert Email Address].

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

• ICO website: https://www.ico.org.uk
• Helpline: 0303 123 1113

In the UK, if you process personal data digitally (even just names/emails for billing), you may need to register with the ICO and pay a data protection fee (usually £40–£60 per year for small businesses), unless you fall under a specific exemption.

Would you like me to check if your business qualifies for an ICO registration exemption?